Vicotria Hand Tufted Carpet

Spot Clean Only

Wool

We offer shipping services to all postal services within India and the United States. Please note that we do not ship to P.O. Box addresses. To ensure a smooth delivery process, kindly provide us with your complete street address and a valid zip code.

Most orders are shipped within 24-48 hours after order confirmation. You will receive a confirmation email regarding the delivery of your order to the email address provided during registration. If you encounter any issues with our shipping services, please contact our helpdesk at care@oceanhomestore.com.

Shipping charges are calculated separately and can be viewed in your cart while reviewing your order. The shipping charge is determined based on the weight and destination of the product. If you order multiple products from the same category, the weights of all units will be combined, and a single delivery fee will be charged.

Once your order is shipped, it generally takes 2-8 business days for domestic (India) delivery and may take up to 14-20 business days for international orders. Please note that some orders may experience delays due to factors beyond our control, such as shipping partner delays. We will make every effort to resolve such issues promptly.

• To initiate a return, please contact our customer service team for further instructions.

• The returned product must be shipped back to Ocean Home at your own cost, using a reliable and trackable shipping method. We recommend insuring the shipment as well.

• Once we receive the returned item and verify its condition, we will process the refund or exchange.